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Plan the week,
not the spreadsheet.

Crewtide builds next week from your recurring schedule, optimizes every route around real-world constraints, and tells customers when their visit moves.

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Built for recurring service teams of 5 to 100 technicians

Live demo: the Week board

Week of Oct 12Draft
Drag a stop to a new spot, or press Find a spot on a flagged stop.Demo data · invented customers and crews
The weekly rebuild

Every week, the scheduler starts over.

Most recurring-service teams build next week in a spreadsheet or on a whiteboard, and much of the process lives in one person's head.

  1. Copy last week's sheet, mistakes included.
  2. Flip customers on and off for every‑other‑week and monthly stops.
  3. Check time off, holidays and events across calendars, texts and memory.
  4. Untangle conflicts. Moving one customer bumps another, which bumps another.
  5. Call every customer whose visit moved, one at a time.
  6. Re‑enter every change in the system the business runs on.
60%of the week

One scheduler told us that about 60% of their week went to four tasks.

    About a quarter went to one question: where can this customer go, and who does it bump?

    How it works

    One board for the whole week.

    1. 01BuildNext week is generated from your recurring schedule.
    2. 02FixFind a spot ranks every option, and live checks flag problems.
    3. 03NotifyCustomers whose visit moved hear about it automatically.
    4. 04PublishEvery technician gets their route on their phone.
    01Build

    Next week builds itself.

    Keep one master list of recurring services and their cadences. Every week is generated from it, so every‑other‑week and monthly customers land on the right weeks without anyone flipping them by hand.

    • Every cadence you run. Weekly, set weekdays, every N weeks, monthly by date or weekday, quarterly, twice a year, seasonal and one‑offs.
    • Applied for you. Time off, holidays, closures, internal events, vehicle maintenance and venue event calendars.
    • Weather days handled. Close a day and its visits spread across the rest of the week instead of dropping off.
    • Start from what you have. Import your current master spreadsheet.
    Recurring servicesGenerated weeks
    02Fix

    Where can this customer go? Answered in seconds.

    Find a spot checks every route in the week and ranks the options. Each one tells you exactly what it costs before you commit.

    Northside MedicalHood cleaning · 90 min · window 5:30–9 AM · usually Marcus Lee
    • Plain labels. Fits as is, pushes later stops back, bumps another stop, or runs past clock‑out.
    • The context that matters. Whether the usual day and technician are kept, and when the route would end.
    • One click for the backlog. Place everything waiting for a spot in its best slot at once.
    20+ live checks

    Conflicts caught before your crews find them.

    Every change is checked against every rule, live. Problems are flagged, never hidden. Red means must fix, amber means worth a look.

    Call‑off backup plans

    Every day gets a backup plan. Days without one get a warning, and when someone calls out, Crewtide suggests who covers what.

    Thu · Priya Shah called outRoute 3 · 3 stops to cover
    Dana Ruiz covers Westfield Food Court and Riverside HotelMarcus Lee picks up Maple TavernFits as is
    Fri · no backup technician setPick one before you publishWorth a look
    03Notify

    Customers hear about changes automatically.

    Every visit that moves, gets skipped, gets added or changes scope lands on the To notify list with the old time, the new time and the reason.

    To notifyWeek of Oct 12
    9:41
    BC
    Bayview ClinicText message

    Press Approve & send to send this week's notices.

    • Email or text, from templates. Moved, skipped, added and final service of the season.
    • Your rules. Notices go out automatically, or after one‑click approval.
    • Tracked to the end. To notify, sent, confirmed, or no notice needed, with each customer's contacts and preferences on file.
    04Publish

    Routes in everyone's hands.

    Publish the approved week and every technician gets a mobile link with stops in order, access notes and a load‑out list. Changes after publishing go out as updates.

    • Stops in orderWith times, service and crew size for each visit.
    • Access notesLoading docks, lockboxes and who to ask for.
    • Load‑out listEverything the van needs before it leaves the yard.
    • Updates, not reprintsChanges after publishing reach only the people they affect.

    Everyone who needs it

    Technicians, supervisors, leadership and accounting.

    DRMLPSJO+ office

    Calendar sync and exports

    Google Calendar, plus spreadsheet route sheets and change lists.

    Google CalendarRoute sheetsChange lists

    Your system of record stays in sync

    Direct integrations with CRM, ERP and billing systems, and a changes‑to‑enter list for anything without an API.

    Northside Medical · Route 2, 6:25 AM
    Bayview Clinic · 7:15 → 8:05 AM
    Gold Coast Café · skip Thu Oct 15
    Capabilities

    Everything the week needs. Nothing it doesn't.

    Optimization handles what it can do reliably. Anything it can't place is listed with the reason, and a person approves the plan.

    Route optimization

    Assigns technicians, vehicles and equipment, orders stops by real road drive times, closes gaps and plans breaks. Built on mathematical optimization with Google OR-Tools.

    Every hard rule respected

    Service windows, shift hours, crew size, equipment, time off, weekly hour caps and vehicle capacity.

    WindowsShiftsCrew sizeEquipmentHour capsCapacity

    Scenario planning

    Test another operating model, like Monday to Friday from 6 to 4, before you commit to it.

    CurrentMon–Fri · 6–4

    Change log and undo

    Every change needs a reason and gets logged. Undo works step by step.

    Northside Medical → Route 2Moved into service windowNight 1 · 3‑person crewAdded Sam Ortiz

    People and time off

    Working days, shifts, weekly hour caps, four‑day weeks, and a time‑off calendar for PTO, call‑offs, late starts and early finishes.

    Fleet and equipment

    Out-of-service dates, maintenance scheduled as work, capacity limits and a daily view of what's deployed and what's spare.

    Van 4Truck 7Truck 12 · service Fri

    Night routes

    Overnight routes that cross midnight are first-class, with their own shifts and dark headers on the board.

    Service durations

    A trusted master list of how long each service takes for each crew size, so every plan starts from real numbers.

    Hood cleaning2 crew · 90 min3 crew · 65 min

    Change requests

    Skips, moves, new frequencies and new scope are recorded with who asked and who approved. Requests can arrive by email.

    RequestedElm Street Bakery · weekly → every 2 weeks
    Who it's for

    For teams that run the same routes every week.

    Companies with roughly 5 to 100 technicians running recurring commercial service routes with their own crews.

    Commercial kitchen servicesPest controlCommercial cleaningFire and safety inspectionsHVAC maintenance
    Grounds carePool and water treatmentLinen and mat deliveryWaste and recyclingVending restock
    Schedulers and dispatchersBuild the week on one board and see every ripple before saving.
    Operations managers and ownersFull coverage, less drive time and overtime, and less riding on one person.
    Office staffA clear list of who to tell about what, instead of a pile of calls.
    Technicians and supervisorsA clear route for the day, on their phone.
    What makes it different

    See every ripple before you commit.

    Built for recurring routes from the ground up, and honest about what changed and why.

    Spreadsheet, whiteboard and phoneWith Crewtide
    Recurring cadencesFlipped on and off by hand every weekGenerated from one master list
    Moving a customerBumps someone else, found out laterPreview who moves, what breaks and what gets fixed
    ConflictsFound by crews in the fieldFlagged live, and red must be fixed
    Drive timesGuessedReal road times, and unknowns are flagged instead of guessed
    Customer noticesOne phone call at a timeA To notify list, sent by email or text from templates
    The recordLives in one person's headEvery change logged with a reason, and undo works step by step
    Early access

    Stop rebuilding the week by hand.

    Crewtide is in early access for recurring field‑service teams. Join the list and we'll reach out as spots open.

    Prefer to talk it through? Book a walkthrough